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Repairs & Returns

Most issues relating to Codelock's products can be resolved with a quick telephone call or email to our Customer Services team. If necessary, we can arrange for one of our product specialists to call you back and help you get your lock back up and running.

A full range of spares is available in the spares section of our website.

Returning your lock for repair

  1. Review the Codelocks Returns Policy (below)
  2. Contact Codelocks Tech Support

* Faults caused by misuse, abuse and/or poor fitting are not covered by the guarantees. 

** Codelocks cannot be responsible for any damage caused during transportation and recommend that you use suitable packaging such has bubble plastic, corrugated cardboard, etc.


Returns Policy